16 Awesome eCommerce Marketing Automation Tools for 2023
Upscaling an eCommerce store these days can hardly go without streamlining the marketing process using eCommerce marketing automation tools.
What drives revenue and growth for your eCommerce marketing is largely dependent on how you interact with your customers, both prospective and loyal customers.
Marketing automation software is your knight in shining armor.
But how do you pick the right one?
Well, we are about to show you a number of awesome eCommerce marketing automation platforms, so keep reading!
What is eCommerce Marketing Automation?
Regularly dreaming about waking up each morning to find that a devoted house-elf looked after your eCommerce marketing overnight?
Well, your dream scenario is closer to reality than you think, and it’s called marketing automation!
Which is a technology that helps you automatically manage your digital marketing processes and marketing campaigns across multiple channels.
It not only helps with lead generation, nurturing, and scoring but also with measuring the overall ROI of your campaigns. And much more!
Bring in the marketing software to streamline the process and let the eCommerce automation tools take care of those tedious, repetitive marketing tasks!
Benefits of eCommerce Marketing Automation
A smooth-running marketing automation tool will be the backbone of your thriving eCommerce organization.
Check out this impressive list of benefits:
- Saves your marketing team and CRM managers tons of time
- All the customer segmentation options
- Optimizes your eCommerce marketing strategy
- Generate more and better quality leads
- Boosts conversion rates and ROI
- Uplifts customer engagement by personalizing their experience
- Significant increase in customer retention
- Reduction in cart abandonment and more deals closed
- Accurate reporting and thus more reliable stats
Choosing eCommerce Marketing Automation Software
With an endless amount of eCommerce marketing automation platforms at your disposal, it's not always easy to still see the forest for the trees.
Pay attention to:
1. Ease of use
A no-brainer, because who needs complexity?
An easy and intuitive interface is key when it comes to picking your eCommerce platform. A good idea is to always request a demo upfront, even when you’re a techie by nature.
Is the marketing tool self-explanatory? What’s the ease of use of setting up a workflow? And is there any support offered?
Simplicity is key.
What you’re looking for is seamless integration with your existing marketing software.
Efficient integrations result in expanding the functionality of your marketing automation software and eliminate the need to switch back and forth between different systems.
3. Customer support
Ecommerce is a year-round 24/7 operation, and there’s nothing more annoying than any hick-ups not being dealt with instantly.
Look out for - preferably - omnichannel support, which allows you to always get in touch with a specialist, whether it be via live chat, email, or phone.
Determine what your online store needs and set a budget.
With all that’s currently on offer in the eCommerce marketing automation world, you can make it as extravagant as you wish.
Having a clear budget will avoid signing up for features you’ll never use.
Many quality platforms offer a free 14-day trial. Make use of it!
eCommerce Marketing Automation Software
- Attract visitors through blogging, social media, ads, and more
- Convert visitors into loyal customers with landing pages, automated email, ABM, and more
- Track ROI with revenue attribution reporting
- Personalization at scale
Hubspot allows you to run complete inbound marketing campaigns with an all-in-one, easy-to-use automation platform.
- Free: $0
- Starter: $45/mo
- Professional: $800/mo
- Enterprise: $3600/mo
Fully orientated on eCommerce businesses, Drip can put your email campaigns and customer experience on autopilot.
Drip gives you an easy point-and-click visual workflow builder for automated, pre-scheduled sends. And all without any coding!
- Pre-built workflows
- Forms and pop-ups to grow your target audience
- Segmentation and personalization
- 100+ integrations
Creating powerful automated email marketing campaigns.
Drip offers simple, flexible pricing without having to choose a specific plan.
Price starts at $39/mo for 1-2500 contacts. The more contacts, the higher the price, and the more features are offered.
- High email deliverability
- Smart automation
- Superb looking templates
- Advanced email marketing analytics tools
- Free Forever: $0 - for start-ups
- Standard: $100/year - for growing businesses
- Professional: $350/year - advanced features & premium support
- Enterprise: custom price - for large operations
Omnisend is a single, eCommerce-focused automation platform that helps you drive sales on autopilot.
It lets you reach out to your potential customers on their preferred messaging channel, whether it be email, SMS, or web push notifications.
- Email marketing
- SMS marketing
- Web push notifications
- Popups & Forms
eCommerce email marketing, SMS marketing, and email automation.
- Free: $0/mo - for startups or just exploring the tool
- Standard: $16/mo - for growing and medium-sized businesses
- Pro: $59/mo - for high-volume senders
As a versatile cross-channel marketing platform, Dotdigital offers a powerful customer data solution.
Get ready to create deeper relationships with your existing customers.
- Email and SMS marketing campaigns
- Landing pages and forms
- Live chat
- Social & search retargeting
- Global capabilities
Acquisition through forms and landing pages, effective lead generation, and loyal customer engagement tools.
Flexible pricing is offered, tailored to your needs and marketing goals, and a customized quote will be provided upon request.
Hunch lets you automate creative production through the use of dynamic templates.
- Dynamic image templates
- Faster creative testing
- Dynamic video marketing
- Dynamic video templates
- Third-party data integrations
- Advanced feed management solutions
Building highly contextual customer journeys on Facebook and Instagram.
No set pricing plans available. Pricing is flexible, and a custom quote is offered based on the chosen features.
ActiveCampaign is a highly affordable choice for your eCommerce marketing automation desires.
Are there obstructions in your customer journey? Do you want to pull contacts to the right stage of the funnel? Do you want a complete omnichannel marketing automation strategy that optimizes the customer experience?
Then ActiveCampaign might be for you.
- Email marketing
- Dynamic content
- Advanced reporting
- Automated lead nurturing
- Lead magnets and forms
- Engagement tracking
Email marketing and CRM & sales automation
- Lite: $29/mo
- Plus: $49/mo
- Professional: $149/mo
- Enterprise: customized plan
Ortto offers eCommerce marketing automation software that lets you interact directly with your customer and automates each campaign.
For abandoned cart recovery, upsell or cross-sell recommendations, and welcoming new customers, Ortto has the solution.
Whether you’re a Shopify, Woocommerce, or BigCommerce-powered eCommerce store, Ortto helps you grow your brand faster.
- Powerful marketing segmentation
- Intelligent testing
- Omnichannel integrations
- Brand book builder
Omnichannel marketing automation
- Campaign: $ 29/mo -small businesses
- Professional: $ 99/mo - multichannel personalized marketing
- Business: $299/mo - fast-growing businesses
- Enterprise: price and features customized
Combining marketing automation, sales automation, and CRM, SharpSpring can be a game-changer for those looking to scale growth.
It’s a powerful, flexible tech stack that integrates seamlessly with your current systems like Shopify, Google Ads, Zapier, and many more.
- Campaign tracking
- Dynamic form builder
- Dynamic landing pages
- Reporting and analytics
- CRM & Sales automation
- Behavior-based email
All-in-one email and CRM marketing automation and lead generation.
Pricing starts at $449/mo and goes to $1449/mo and even beyond. An extra $1999 onboarding package is compulsory.
EngageBay is a great choice for start-ups and small eCommerce businesses. Their all-in-one suite offers you a plethora of options for all your marketing, sales, and support teams.
Intuitive and easy-to-set-up software to turn web visitors into happy customers.
- Drag and drop visual workflow builder
- Drip campaign
- Predictive lead scoring
- Smart customer segmentation
- Email personalization
Customer retention, lead nurturing, lead scoring
- Free: $0
- Basic: $14.99/mo
- Growth: $49.99/mo
- Pro: $99.99/mo
(Paid plans are per user/per month)
Act-On offers marketing automation software for the full customer lifecycle. With their automation tool, you can create amazing brand experiences and nurture your customers to the max.
The Act-On email automation design feature uses a simple drag-and-drop interface while also offering ready-to-go templates.
- Lead scoring and segmentation
- Sophisticated email & SMS marketing
- Multichannel lead generation
- Automated nurturing programs
Customer engagement tools
- Professional: starting at $900/mo
- Enterprise: customized quote
It’s quite unlikely you have never heard of Mailchimp. It’s one of the most popular and widely used email marketing automation solutions available.
It’s more than just email, though.
From getting your business online to high-tech insights and marketing analytics, Mailchimp has got your back.
- Behavior-based automation
- Transactional email
- Landing pages
- Digital ads
- A/B testing
Email marketing and email automation.
- Free: $0/mo
- Essentials: $11/mo
- Standard: $17/mo
- Premium: $299/mo
Pricing all depends on the number of contacts and starts at up to 500 contacts.
Sendinblue is an all-in-one marketing platform that lets you attract, engage, and nurture potential customers.
- Transactional emails
- Landing pages
- FB ads
- Intuitive drag & drop builder
Email marketing and email services
- Free: $0/mo
- Starter: $25/mo
- Business: $65/mo
- Enterprise: $1000/mo
Keap is a CRM platform with a focus on lead conversion. You can hit them up for email and text marketing, lead management, reporting and analytics, CRM and billing software for eCommerce, and much more.
- Drip campaign
- Lead nurture campaign
- Text and email follow-up messages
- Automatic invoices
- Payment reminders
Lead conversion with CRM and sales automation
- Pro: $129/mo (billed per year)
- Max: $199/mo (billed per year)
Pricing depends on the number of contacts and increases when paying per month.
As an eCommerce-focused platform, Klaviyo offers powerful software for email and SMS campaigns and eCommerce automation such as abandoned cart email and back-in-stock messages.
It integrates with all the major eCommerce platforms.
- Drag-and-drop automation builder
- Built-in forms and pop-ups
- 220+ pre-built integrations
- Automated A/B testing
- Precise multi-channel attribution
- Detailed customer behavior analysis
Email marketing for eCommerce.
- Free: $0/mo
- Email: $45/mo
- Email and SMS: $60/mo
Rejoiner markets itself as being the best eCommerce email marketing platform available. They can help you with list reactivation, a newsletter strategy, data consolidation, copywriting, scheduling & delivery, and much more.
- Abandoned cart
- Abandoned browse
- Intuitive visual journey builder
- A/B test email & branches
- Dedicated IPs
Email marketing for every stage of the customer journey
- Rejoiner (ESP only): starts at $25
- Rejoiner Plus (ESP Plus Services): starts at $1500/mo
eCommerce Marketing Automation To The Rescue!
Customer pampering is an extra day job, agreed?
Though, customers and customer loyalty are what hold together your eCommerce business. It’s vital you do everything in your power to provide them with the journey of a lifetime.
But what if you’re not so tech-savvy, and all the extra manual work makes you soon spiral into a marketing meltdown?
Here’s where eCommerce marketing automation steps in to make your digital marketing efforts easier.
Go check out all the options, pick one, and go for it!