eCommerce Marketing Tools for 2024 (45+ Top Picks!) ๐งฐ
If you're an eCommerce marketer, running an eCommerce store without eCommerce marketing tools is like playing soccer without the right cleats.
Use the right tool, and your eCommerce marketing strategy dramatically improves.
Donโt, and your eCommerce business will go down in flames.
And, sure, there are tons of eCommerce SaaS tools, ranging from simple to complex.
But while this sounds overwhelming, weโre going to take the pain out of finding free or paid marketing tools that suit your business no matter your skill level.
So, in this article, we outline eCommerce marketing tools that will allow you to execute your eCommerce marketing channels efficiently.
(Note: pricing is based on monthly pricing; most offer discounts if you pay annually)
eCommerce Website Builders
The 'e' in eCommerce indicates having a website to market your goods and services is essential.
It needs to be functional enough to meet your customers' needs. Let's explore some sites that help you build operational stores.
1. Squarespace
Squarespace is an all-in-one eCommerce marketing tool. Itโs excellent for making eCommerce websites, personal blogs, and business websites.
Notable Features
- Beautiful and modern templates
- Decent pricing plan
- Extra tools available such as Video Maker, Logo Maker, and email marketing tools
- External App integrations
Pricing
- Personal - $23 monthly
- Business - $33 monthly
- Commerce (Basic) - $36 monthly
- Commerce (Advanced) - $65 monthly
2. Pixpa
Pixpa is a tool for building impressive portfolio websites. It also has a solid eCommerce website-building tool that eases eCommerce marketing automation.
Notable Features
- Modern and responsive templates
- Very affordable pricing plans
- User-friendly and easy-to-use
Pricing
- Basic - $6 monthly
- Creator - $12 monthly
- Professional - $18 monthly
- Advanced - $25 monthly
3. Wix
Wix is another website-building platform that excels at creating eCommerce stores. It allows you to manage and tailor your web presence to suit your taste.
Notable Features
- Friendly user interface
- AI Website builder
- Customization control
- Wix in-built payment integration
Pricing
- Business Basic - $27 monthly
- Business Unlimited - $32 monthly
- VIP - $59 monthly
eCommerce Platforms
Building the right eCommerce platform is eCommerce marketing 101.
Here are some tools that offer you the ability to create platforms specifically catering to eCommerce customers.
4. BigCommerce
BigCommerce is a hosted eCommerce tool that provides users with an online store to sell their products without a domain name.
Notable Features
- Sell an unlimited number of goods
- Shipping options
- Drag-and-drop page builder
- Payment Gateway Integrations
- Unlimited staff accounts
- Customizable HTML and CSS
Pricing
- Standard - $39 monthly
- Plus - $105 monthly
- Pro - $399
- Enterprise - custom pricing
5. Shopify
Shopify enables anyone to create an eCommerce store without writing a single line of code.
Pro Tip: If you want some great ideas on what to sell on Shopify, read this guide.
Notable Features
- Mobile-friendly design templates
- Inbuilt payment system
- An app store abundant with addons
- 24/7 support
Pricing
- Basic Shopify - $39 monthly
- Shopify - $105 monthly
- Advanced Shopify - $399 monthly
6. WooCommerce
WooCommerce is a plugin for WordPress that turns your WordPress site into an effective eCommerce store.
Notable Features
- Access to a wide range of plugins
- Broader customization of the eCommerce setup
- Numerous free and paid templates
Pricing
Contact for pricing
eCommerce Tools for Content Marketing
Content marketing is an essential part of eCommerce marketing. These content marketing tools will take your content marketing to the next level.
7. Google Docs
Google Docs is an integrated online word-processing software available to all users with a Google account.
Notable Features
- Cloud storage
- Mobile-friendly
- Free to use
- Seamless integration with third-party apps and web browser extensions
Pricing
Google Docs is free.
8. Grammarly
Grammarly is a writing/editing software. It scans your written content for grammatical mistakes and provides corrections and suggestions.
Notable Features
- Real-time grammar and vocabulary correction
- Easy integrations with word processors
- Cloud storage
Pricing
- Grammarly Free - $0
- Grammarly Premium - $12 monthly
- Grammarly Business - $15 monthly
9. Canva
Canva is an all-in-one solution for creating visual content โ images and videos. Canva provides different templates that give its users a direction when designing.
Notable Features
- Web-based graphic designer with cloud storage feature.
- Drag and drop feature ensures that you can finish a design in a few clicks
- 50,000 free templates
- A library of free stock photos, icons, and fonts
Pricing
- Canva Free - $0
- Canva Pro - $12.99 monthly
- Canva Teams - contact for pricing
10. Vocal Video
The convincing power of testimonial videos is undeniable. Vocal Video offers users the ability to make video testimonials in less time and considerably less effort.
Notable Features
- Video collection
- Video hosting
Pricing
- Free
- Solo - $33 monthly
- Team - $99
- Pro - $299
- Enterprise - Custom Pricing
11. Photopea
Photopea is an online photo editor software similar to Adobe editing software and can serve as an alternative to Adobe Photoshop photo editor.
Notable Features
- Comprehensive editing features
- Users can create accounts
- Integration with Google Drive storage
- Accessible from any browser on any device
Pricing
- Premium plan - $3.33 a month
eCommerce Tools for Email Marketing
Email marketing is an efficient way to stay top of mind and keep your existing users engaged.
Hereโs a lineup of some of the best tools to use for your email campaign.
12. MailChimp
Mailchimp's all-in-one marketing platform is replete with tools and features to help small businesses execute faster and more targeted email marketing campaigns.
Notable Features
- Flexible pricing
- Landing page creation tools
- Email marketing software and robust analytics
- Easy reporting
- Ads management
Pricing
- Mailchimp Free - $0
- Mailchimp Essentials - starts at $13 monthly
- Mailchimp Standard - starts at $20 monthly
- Mailchimp Premium - starts at $350 monthly
13. Omnisend
The Omnisend email marketing platform has all the email marketing features that enhance your eCommerce marketing strategy.
Notable Features
- Email marketing automation platform
- Popup forms
- Marketing segmentation
- Reporting and analytics
- SMS
Pricing
- Omnisend Free - $0
- Omnisend Standard - $16
- Omnisend Pro - $59
14. Active Campaign
Active Campaign has over 800+ integrations. It offers email marketing automation and CRM software solutions to improve your marketing effort.
Notable Features
- Email marketing tools
- CRM software
- Marketing automation and robust analytics
- Customer relations management features
- Compatible with B2B marketing, B2C, and eCommerce efforts
Pricing
- Active Campaign Plus - $49 monthly
- Active Campaign Professional - $149 monthly
- Active Campaign Enterprise - custom pricing
15. Campaign Monitor
Campaign Monitor is a best-in-class email marketing software (our perspective). It allows businesses to create tailored automated emails based on customer actions.
Notable Features
- Email marketing
- Link review
- Marketing automation
- Analytics and reporting
- Wide range of integrations with other tools
Pricing
- Basic - $9 monthly
- Unlimited - $29 monthly
- Premier - $149 monthly
16. GetResponse
GetResponse is a powerful email tool with top-notch eCommerce marketing automation. Users can also create landing pages.
Notable Features
- Email marketing tools (analytics, list management)
- Landing page creation and website builder
- Webinar creation and management
- Social media ads management
- Marketing automation
- eCommerce sales funnel management
Pricing
- Free - $0.00 for up to 500 contacts
- Email Marketing - $19 monthly for 1000 contacts
- Marketing Automation - $59 monthly for 1000 contacts
- Ecommerce Marketing - $119 monthly for 1000 contacts
17. Klaviyo
Klaviyo is an email marketing platform that specializes in email and SMS marketing. Klaviyo improves your eCommerce marketing with its exciting features.
Notable Features
- Email marketing management
- SMS management
- Robust eCommerce Analytics and ROI reportage
- Facebook Ads Management
- Responsive Email Design
- Easy Integrations
Pricing
Klaviyo allows you to use its onsite calculator to estimate your pricing. That way, you can customize how much you pay for their software monthly.
eCommerce Tools for Social Media
Social media marketing is a critical path for a business and its customers.
Companies with eCommerce platforms will find social media incredibly invaluable to their marketing efforts.
Tools for managing your social media efforts include:
18. Buffer
Buffer helps social media managers manage a social media platform from one place.
Notable Features
- Social Media planning and publishing
- Straightforward collaboration with team members
- Digital engagement tracking
- Social media analytics
- Landing page/microsite builder
Pricing
- Free - $0
- Essentials - starting at $6 monthly per social media channel
- Team - starting at $12 monthly per social media channel
- Agency - contact for pricing
19. BuzzSumo
BuzzSumo is a PR and Media tool that provides content monitoring and improved search solutions across the internet. BuzzSumo keeps its users on top of trending topics at each point in time.
Notable Features
- Content monitoring
- Cloud-based software that can run from any device
- API integrations with your favorite social media tools
Pricing
- Basic - $119 monthly
- Content Creation - $249 monthly
- PR & Comms - $249 monthly
- Suite - $499 monthly
- Enterprise - $999 monthly
20. Facebook Ads
Facebook Ads (now Meta) is one of the internet's most prominent social networks, with nearly 2.9 million users.
It is an excellent place to use social media advertising to attract customers whose problems you can solve.
eCommerce platforms have gained tremendous success from Facebook marketing campaigns over the years by running Facebook Ads.
Notable Features
- AI-supported detailed targeting options (behavioral, demographic, geographic, and interest targeting)
- Adjustable audience size
- Ad retargeting and automation
- Custom target audience integration
- Campaign types options
- Flexible advertising rates
Pricing
Prices for running ads vary depending on different advertising plans. However, all advertising starts at $10
21. Hootsuite
Hootsuite, like Buffer, is a social media marketing tool that allows users to access different social media platforms from one place.
Hootsuite also enables admins to work in teams. Hootsuite supports Facebook, Instagram, LinkedIn, Twitter, Youtube, and Pinterest.
Notable Features
- All-in-one dashboard for different accounts
- Social media post scheduler
- Monitor various social media accounts for insights, customer engagement, traffic, etc.
- Suitable for Social Media Customer Relationship Management
Pricing
- Professional - $99 monthly (Option of 30 days free trial)
- Team - $249 monthly (Option of 30 days free trial)
- Business - $739 monthly (Option of requesting a demo)
- Enterprise - Custom pricing
22. NapoleonCat
NapoleonCat is an easy-to-use social media management tool. With the added feature of managing Google My Business, NapoleonCat is a great tool to have in your eCommerce marketing arsenal.
Notable Features
- Social inbox to access all social media messages from one inbox
- Content scheduler
- Social media analytics
- Reporting
Pricing
- Standard - $32 monthly for three profiles and one user
- Pro - $76 monthly for three profiles and one user
- Custom - Contact for pricing
eCommerce Tools for Analytics
Companies use analytics to measure and interpret data obtained from website events.
Making sense of the data can lead to a better customer journey.
Mapping the customer journey helps businesses gain maximum profit from their eCommerce platforms.
Some of the best eCommerce tools for analytics are:
23. Google Analytics
Google Analytics is a free software created by Google to track the amount and quality of traffic pulled to their website.
Google Analytics is so robust that beginners and experts alike can gain immense value from its use. It records events, from website browsing to signups to cart abandonment on eCommerce platforms.
Notable Features
- Website data analytics
- High-quality reportage
- Live analytics
Pricing
Google Analytics, like all other Google products, is free.
24. Kissmetrics
Kissmetrics is a marketing analytics software. It provides users with essential information to convert visitors to loyal customers.
Notable Features
- Revenue reporting
- Detailed customer activity report
- Key metrics display and reporting
- Marketing funnel data
- Advanced BI reporting
Pricing
Kissmetrics plans are annual. Users can also schedule a free demo to test out the product.
- Kissmetrics Silver - $299 monthly
- Kissmetrics Gold - $499 monthly
- Kissmetrics Platinum - Custom pricing
25. Conversific
Conversific is an analytics tool dedicated to eCommerce sites like Shopify & WooCommerce.
It gathers data, optimizes traffic, and grows online sales. Conversific is excellent for data-centric businesses.
Notable Features
- Reports - all critical metrics in one place
- Benchmarking - performance comparison against peers in the industry
- Insights - tailored recommendations based on your data
- Analytics - of your product & customers
Pricing
- Free - $0
- Business - $29 monthly
- Growth - $79 monthly
- Scale - $199 monthly
26. Bitly
The platform started as a link shortener. Now, Bitly lets you create your customizable links to track on their platform.
Notable Features
- Link shortening and branding
- Audience intelligence
- Tracking individual link analytics
- Performance insights
- Campaign performance measurement
- It gives context to the click
- Optimize your marketing efforts
Pricing
- Free - $0
- Starter - $8 monthly (only annual billing available)
- Basic - $35 monthly
- Premium - $300 monthly
eCommerce Tools for Optimization
To ensure the steady growth of your eCommerce platform, it is essential to optimize your website.
Here are some tools you can use:
27. CrazyEgg
CrazyEgg is an optimization tool that tracks user behavior. It also tracks potential customer activity on your website.
Notable Features
- Visual heat map of where customers have been
- Comprehensive data analytics and reportage
- A/B testing
- Click reports
- Shopify integration
Pricing
Contact for pricing
28. Hotjar
Hotjar collates information from users on your website. You can use the data from Hotjar to improve your digital marketing campaign.
Notable Features
- Site user heatmaps
- User session recordings
- Real-time data reporting
- User suggestion box
Pricing
- Basic - Free
- Plus - $39 monthly
- Business - $99 monthly
- Scale - $213 monthly
29. Optimizely
Optimizely improves the digital marketing efforts of websites. The platform achieves this through customer behavior analysis, multivariate testing, web personalization, and content management.
Notable Features
- Content management system (CMS)
- Authoring & layout
- Visitor targeting
- Inventory & order management (useful for eCommerce optimization)
- A/B testing
- Web apps deployment
Pricing
Contact for pricing
30. Optimonk
Optimonk is a popup management tool essential for tracking potential customers on your website.
Notable Features
- Split testing
- Visitor behavior monitoring
- Integrates smoothly with relevant tools
- Free plan available
- Partner programs
Pricing
- Free
- Essential - $39 monthly
- Growth - $99 monthly
- Premium - $249 monthly
- Master - Contact Optimonk
31. SearchSpring
SearchSpring aids the growth of your online store by making your digital products easier to find.
Notable Features
- Site search and autocomplete
- Merchandising setup
- Personalized search results
- Search filters, search sorting, and search preview
Pricing
- Essential - $599 monthly
- Advanced - $799 monthly
- Expert - $999 monthly
eCommerce Tools for Marketing Automation
Most eCommerce stores are probably promoting their products across different channels.
Marketing automation ensures this happens seamlessly.
Some of the tools to achieve such are:
32. Zapier
Zapier is a marketing automation tool that allows you to automate the various tools you use without writing a line of code.
You can also monitor your marketing channels more effectively. Zapier integrates with over 4000 online services.
Notable Features
- Multi-step Zaps let a single trigger perform many actions
- Data transfer
- Conditional triggers
- Custom logical paths (enables advanced workflows)
- Connections via webhooks
- Team membership and management
- Custom data retention
Pricing
- Free
- Starter - $30 monthly
- Professional - $74 monthly
- Team - $600 monthly
- Company - $2000 monthly
33. Smile.io
Users can quickly award points through the Smile loyalty service and track referrals. Users can also track their affiliate marketing moves with the platform.
Notable Features
- Loyalty program
- Points program
- Referral program
- Program branding
- Reward emails
- API access and Integrations
- Analytics
Pricing
Smile.io offers different payment plans for different eCommerce integrations
Shopify:
- Free
- Starter - $49 monthly
- Growth - $199 monthly
- Plus - $999 monthly
BigCommerce:
- Free
- Starter - $49 monthly
- Growth - $199 monthly
- Plus - $999 monthly
Wix:
- Free
- Premium - $49 monthly
34. Drift
Drift is an online tool that creates a personalized customer experience for your website visitors. Its solutions enable faster decision-making, leading to higher conversion rates.
Notable Features
- Visitor intelligence
- Real-time personalization
- Custom chatbots and AI chatbots
- Analytics and insights into customer interactions
- Customer success management
Pricing
- Premium - $2500 monthly
- Advanced - contact for pricing
- Enterprise - custom pricing
eCommerce Tools for SEO
SEO (search engine optimization) is the great digital indexer of all things on the internet.
Implementing good eCommerce SEO practices makes your website and SEO-friendly content more visible to potential customers.
Take a look at these eCommerce SEO tools:
35. Ahrefs
Ahrefs is an all-in-one SEO toolset. It is equipped with the necessary resources to take your eCommerce SEO efforts to the next level.
Notable Features
- Site audit and explorer
- Content explorer
- SEO alerts
- Keyword explorer
- Rank tracking
Pricing
- Lite - $99
- Standard - $199
- Advanced - $399
- Enterprise - $999
36. Google Keyword Planner
Google Keyword Planner is one of the powerful tools created by Google that helps users discover keywords relevant to their industries.
Notable Features
- Free to use
- Keyword ideas generation
- Keyword research
- Keyword volume checker
Pricing
Like most Google products, Google Keyword Planner is free to use.
37. Ubersuggest
Ubersuggest is an SEO and keyword research tool. This tool allows you to gain insights into the keywords working for the big players in your industry.
Notable Features
- Backlink data checker
- Keyword research tool
- Page SEO ranking
- Keyword generator
Pricing
- Some features are free to use
- Individual - $29 monthly
- Business - $49 monthly
- Enterprise - $99 monthly
38. Moz's Link Explorer
Moz's Link Explorer is a fantastic free tool that boosts your SEO by analyzing your domain authority.
Notable Features
- Domain authority checker
- Backlink checker
- URL analysis
Pricing
Link Explorer is free to use.
39. SEMRush
Semrush is one of the few software that has gone beyond providing services in the SEO and keyword space. They have also become an online visibility service.
Notable Features
- Keyword research
- Keyword volume checker
- Domain & keyword analytics
- Content marketing platform
- Scheduled reporting
- Plagiarism checker
- Local SEO checker
Pricing
- Pro - $120 monthly
- Guru - $230 monthly
- Business - $450 monthly
40. SEO Site Checkup
SEO Site Checkup is a brilliant tool that runs audits on the SEO of your site and reports the errors.
Notable Features
- Site SEO analyzer
- SEO monitoring tools
- Website monitoring
- Competitor analysis
- SEO reporting
Pricing
- Basic - $30 monthly
- Webmaster - $50 monthly
- Professional - $90 monthly
eCommerce Tools for Website Optimization
Website optimization allows eCommerce stores to remain up-to-date with industry standards and best practices.
It also enables eCommerce stores to increase brand awareness. There are specific available tools that cater to the particular needs of eCommerce sites.
Some of these tools are:
41. Compressor.io
Compressor.io is a valuable tool that compresses images without losing quality.
Notable Features
- Image compression
- Image resizing
- API Integrations
- WordPress plugin
Pricing
Web Compressor offers a free and annual plan that starts at $50.
42. PageSpeed Insights API
Pagespeed Insights API is a Google tool for analyzing your website's loading speed. It also determines what elements you can optimize to improve.
Notable Features
- Website speed diagnostics
- Website speed reports
Pricing
Like most Google tools, PageSpeed Insights is a free API by Google
43. Google Mobile-Friendly Test
The Google Mobile-Friendly Test lets you check your site or codebase for how easy it is to navigate mobile devices.
Notable Features
- Mobile-Friendly diagnostics
- Search console for performance data
Pricing
This tool is free to use.
eCommerce Tools for Customer Service
Stellar customer service is a crucial aspect of every business. Here are a few tools you can use:
44. Tidio
Tidio is a chatbot built to aid eCommerce businesses in reacting to customer actions on their websites/online stores.
Notable Features
- Unlimited chatbots
- Chatbot templates
- Zapier integration
- Free trial
Pricing
- Free
- Starter - $29 monthly
- Communicator - $19 monthly
- Chatbot - $19 monthly (can be bundled with Communicator)
- Tido+ - $329 monthly
45. Zendesk
Zendesk offers features that cut across customer support and sales.
Notable Features
- Industry-leading ticketing system
- Messaging across web, mobile, and social
- Email, voice, SMS, and live chat support
- Workflow automation
- Out-of-the-box reporting and analytics
Pricing
Zendesk offers service suites along with free trials. Zendesk's pricing plans include:
- Suite Team - $59 monthly
- Suite Growth - $99 monthly
- Suite Professionals - $125 monthly
- Suite Enterprise - contact for pricing
Zendesk customer service plans include:
- Sell Team - $25 monthly
- Sell Growth - $59 monthly
- Sell Professional - $125 monthly
46. CallHippo
With CallHippoโs virtual business phone service, eCommerce businesses can respond immediately to customer questions.
Notable Features
- Cloud phone system
- Call tracking
- Speech recognition
- API integrations
- Voice broadcasting
Pricing
- Free
- Bronze - $20 monthly
- Silver - $30 monthly
- Platinum - $50 monthly
Put your best foot forward with the right eCommerce marketing tools
As the eCommerce market changes, brands need to evolve with it.
Incorporating the right tools into your eCommerce marketing journey is a sure way to grow your business.
And youโre sure to drive conversion rates through the roof without much stress.
So buckle down, pick the combination of tools that fit your budget, and get going.
Dozie Anyaegbunam is a B2B content writer and strategist. A Cannes Lions certified storyteller, Dozie has crafted compelling content for brands such as Mirasee, SmartBlogger, Growth Mentor, and more. He's also Dodo and Ronan's dad, a proud flรขneur, and a Felix Baumgartner wannabe. Don't miss his podcast, The Newcomers, where he interviews immigrants about the struggles and lessons that come with starting life in a new country.